Utility or on-demand service providers selling real-time communications-oriented applications. Examples include AOL and Microsoft (instant messaging) and WebEx (online meetings).Consumer electronics suppliers with communications-oriented customer-premises equipment and handheld appliances. Examples include Motorola and Nokia (cell phones), Research in Motion (handheld e-mail appliances), Polycom (videoconferencing terminals), Microsoft and Sony (networked video games), and Panasonic (televisions).
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