VoIP providers like EarthLink and Skype offer free VoIP services. At a minimum, the no-frills offerings allow customers to speak with their family and friends at no cost.

follow a few simple steps when investing in VoIP:

Choose a Carrier

AOL, Sprint, Verizon, and many other providers offer VoIP along with instant messaging services. Research VoIP packages in advance, and talk to people you know who already made the switch.

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Pick the Plan That’s Right for You

Residential plans generally come in two forms: basic (with a specific number of minutes) and unlimited. Business plans may have amenities like multiple phone numbers, lengthier talk times, and rates based on group sizes. Some may include faxing and voicemail, depending on your computer’s capabilities, and extras such as directory listings.

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