Kaelo Money is a multi-faceted financial service designed to offer support to employees in managing their finances. It is part of the broader Kaelo Lifestyle programme, which aims to enhance the well-being of its members.
They provide a suite of tools, including an affordable Emergency Wallet, an Earned Wage Access facility, and a discounted Marketplace.
These features are fashioned to offer employees immediate financial assistance when needed and encourage responsible financial behaviours through accessible educational resources.
A pile of kaelo money sits on a wooden table, surrounded by scattered coins and bills of various denominations
The service stands out for its focus on financial wellness and education. By providing a pathway to affordable credit solutions and salary advance options, Kaelo Money addresses the common issue of financial distress among staff.
It is dedicated to fostering stability by equipping individuals with the necessary knowledge and means to make informed financial decisions.
Through its efficient self-service platform, users are able to navigate loan requests, access emergency funds, and enjoy loyalty rewards with ease, boosting convenience for users.
Kaelo Money’s commitment to simplifying financial management for employees is a testimony to its role as a practical helper in the arena of personal finance.
Kaelo Services Overview
Kaelo offers a range of services aimed at enhancing the well-being of its customers, focusing on both health and financial stability.
These services are part of the comprehensive Kaelo Lifestyle Programme, which is designed to support individuals through various aspects of wellness.
Kaelo Health and Well-Being
Kaelo’s commitment to health and well-being is evident in its Kaelo Health solutions, which include initiatives like the Kaelo Gap and Western Gap products.
These offerings are tailored to bridge the gap in medical aid coverage, ensuring that individuals have additional financial protection against unforeseen medical costs.
Moreover, the Prime Cure network underpins Kaelo’s health services, providing a structured approach to primary healthcare.
Additionally, Kaelo’s AskNelson Programme is a unique feature that supports members by giving them access to health advice and information, promoting overall well-being.
This programme is an integral part of Kaelo’s commitment to healthcare and wellness.
Kaelo Financial Services
On the financial front, Kaelo Money introduces a suite of services designed to aid in the financial wellness of employees.
It includes mechanisms such as an affordable Emergency Wallet and Earned Wage Access platform, which allow individuals to manage their finances more effectively and prepare for unexpected expenses.
Integral to the Kaelo Lifestyle Programme is the emphasis on financial coaching and education, enabling members to make informed decisions and improve their economic stability.
The offerings also encompass a discounted Marketplace, supporting financial savvy choices among consumers.
Client Support and Information
Kaelo Money offers comprehensive support services to meet the diverse needs of its clientele, with seamless access to financial coaching and insurance solutions as part of the Kaelo Lifestyle programmes.
The support channels are tailored to ensure efficient and effective assistance, addressing the financial and health care concerns prevalent among South Africans.
Support Services
Kaelo Money’s Support Services are designed to provide immediate aid and reduce the dependency on informal lending.
Employees can access assistance for unforeseen expenses and navigate financial concerns with the help of experienced financial coaches.
The services aim to alleviate the stress caused by debts and prevent dealings with unauthorised lenders.
Kaelo Lifestyle and AskNelson Programmes
As part of the Kaelo Lifestyle, the AskNelson programme offers an innovative touchpoint for customers seeking lifestyle and financial advice.
This comprises health care guidance, which is often a significant concern. The Kaelo Lifestyle solutions, accessible through the AskNelson helpline, extend beyond mere financial support to encompass overall wellbeing.
Authorised Financial Services and Insurance
Kaelo operates as an authorised financial services provider (FSP 3693), offering insurance and risk solutions through Centriq Insurance Company Limited (FSP 3417) and Western National Insurance Company Ltd (FSP 9465).
The insurances cover various aspects including gaps in health care. This is crucial for South Africans who frequent hospitals and require reliable financial cover.
Kaelo’s operations in Johannesburg, particularly in the Illovo area of Gauteng, underscore their commitment to providing tailored insurance services to their clients.
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